Search Tech Support Articles
 

Browse by Category
Glossary

General

Questions about your account or other non-product specific information

article Software / Product Registration
Issue:Customers are attempting to register their products upon receipt but are attempting to register the wrong product codes or do not know which codes to register.Resolution:When registering...

  7-17-2009    Views: 16785   
article Trouble opening some files on the site that are in PDF format.
Some content on our site is in the Adobe « PDF format. Some of these files require the latest version of Adobe Reader « to open. This free application can be downloaded directly from the Adobe web...

(No rating)  2-21-2005    Views: 5229   
article My Email address has changed. How do I edit my account information?
It is a good idea to keep all of your account information up to date.áIf you have a change of address, phone number, or email address you can make changes to your account information by going to...

  2-14-2005    Views: 9476