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AWM starts to load but progress bar stops short of completion

  • You'll need to power on the ATC & connect it to your computer just like a regular update routine (make sure that it's sitting on the "Pocket Plates, Anywhere Map & Navigation" button screen & unlocked prior to plugging into your PC). 

  • Once connected to your PC, you should see the 'sync' picture on the ATC (picture of computer screen w/rotating arrows & a keyboard); once you see that displayed on the ATC, just set it aside for the time being.

  • Next, download the following file:  http://www.anywheremap.com/support/atc/atcdat.zip   - when prompted, choose to SAVE the file, & save it to your "Desktop" screen for easy access.

  • Once the file has been saved, you should be able to locate the new file on your desktop screen along with all the rest of your desktop shortcut icons, etc. 

  • Once you've located the newly downloaded "atcdat.zip" file, double tap on it and unzip it, once unzipped, Open DAT, Edit> Select All, RIGHT-click on it & select "CUT". 

  • Now open your "My Computer" browser & double-click on the "ATCMAP"/"ATCSD" drive, then the "DAT" folder listed there.

  • Finally, click on the "EDIT" menu across the top & select "PASTE".  You'll be prompted to 'overwrite/replace the existing file' - answer YES to replace the existing (broken) file with the new copy.

  • After you've replaced the files, the last step will be to go back to the "My Computer" browser, double-click on the "TFAT" drive & DELETE the "Controlvision" folder. 

  • Once this step has been completed, you'll need to close all open windows & disconnect the ATC

  • Press in on the SD card to eject it.

  • Wait 20 seconds, then press the SD card back into the ATC.You will see a "SD Card detected" message, wait until this message disappears then load Anywhere Map & test it to verify that the unit appears to be functioning properly.  If necessary, you can then proceed with (re)installing software &/or database updates.
Article 152
Created 2-15-2010
Modified 9-14-2010
Author Terri Karleskint
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